Noida sector 117 townhouse premium Noida's Finest
Experience excellence in every detail. Your trusted partner in Noida for premium services.
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gate number, Gt 54, Sector 117, Noida, Uttar Pradesh 201316, India
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What Our Clients Say
Verified Customer Satisfaction
42 Reviews
GAURAV PRATAP
"😠 Guest House Feedback and Complaint Guest House Name: Town house To Whom It May Concern I am writing to express my extreme disappointment and register a strong complaint regarding my recent stay at your guest house. The experience was unacceptable, primarily due to the severely unhygienic and dirty condition of the room and balcony, and the utterly uncooperative nature of the staff. 😡 Room and Balcony Conditions The state of the room and the balcony was genuinely shocking and made the entire stay unpleasant. This was not merely a case of slight untidiness; the conditions were definitively very dirty and unhygienic. The floors were sticky and covered in visible dirt. The bedding appeared stained and smelled musty. There was dust accumulated on all surfaces. Bathroom: The toilet and shower area showed signs of significant neglect and grime. There was mold/mildew present. Balcony:The balcony was unusable, covered in layers of dirt, dust, and debris/bird droppings. It was clearly not cleaned for a very long time. This level of uncleanliness is completely unacceptable for any commercial lodging and raises serious concerns about basic health and sanitation standards. 😤 Non-Cooperative Staff and Poor Service The second major issue was the attitude and service provided by the staff, which was non-cooperative and seemed to embody a complete lack of professionalism once the advance payment was secured. Advance Payment Policy: It felt as though once the advance payment was taken, the staff completely lost interest in providing any service, essentially "taking the advance and leaving you at your mercy." Response to Complaints: e.g., My complaints about the room's cleanliness were ignored, dismissed, or handled with a visible lack of concern. General Service: Simple requests for fresh towels or basic room servicing went unfulfilled or took an unreasonable amount of time. Conclusion and Warning: The combination of an unhygienic environment and appalling service made this a terrible experience. I strongly advise that no one should opt for this guest house. I expect a formal acknowledgement of this complaint and a full explanation of the failure to maintain basic hygiene and service standards. "
Verified CustomerDivu
"Worst experience ever. The washrooms were very dirty and the room had too many mosquitoes. The fan was extremely noisy, the bedsheets were not clean, and there were even cockroaches on the bed. There was no water bottle provided in the room, and the phone extension was not working. Very disappointed with the service."
Verified CustomerAnkur Singhal
"i loved the hotel and rooms. cleanliness and room service was great. balcony view was also the great. Good experience it was"
Verified Customerankur singhal
"Hotel rooms were very attractive and beautiful. cleanliness and service was great. loved my stay there. i really suggest all to visit and stay there with your partner to enjoy and have fun!"
Verified CustomerSujata Kumari
"Very classy and clean rooms. Loved my stay."
Verified Customer